Q:  How do i use the promo code?

A:  During check out fill out all the information at the paypal checkout page.  Then you will be directed to the final confirmation page and enter the promo code here.  The final total will update automatically. 


Q:  Can I get a refund?

A:  All returns must be within 7 days of purchase.  All items must be new, in original condition and packaging.  All shipping fees are non-refundable.  We do not accept returns on wigs unless the wrong item was shipped. 


Q:  How long does it take to ship?

A:  We will usually ship out within one business day.  The delivery time will depend on your location but typically 2-3 days for Priority mail.  All items will be shipped via USPS Priority Mail or USPS Express Mail.


Q:  Contact Information?

A:  Send email to sales@ebeautyusa.com


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